SHIPPING & RETURNS
Shipping Policy
-
Orders received will be processed & shipped within 1-3 business days (Monday-Friday). Order processed on Friday will be shipped on the same day.
-
All orders placed during weekend and/or national holidays will processed on the next available business day.
-
Orders are shipped via FedEx, UPS or the U.S.P.S. based on location and weight of order.
-
For Alaska, Hawaii, US territory PR and GUAM. Please contact us first. Additional Shipping Charge may be applied.
Return & Exchange Policy
We want you to be fully satisfied every time you shop with S-TEC brand. If the item arrived broken or damaged we will replace it for free. You may return the item within 30 days of delivery for a refund (minus 15% restocking fee) of the purchase price. Currently we do not ship Internationally. All return item must be returned in new condition, in original boxes, and with all paperwork, parts and accessories to ensure refund.
​
For all returns, customer will have to pay for the return shipping.
*restocking fee for returns only.
​
If you intend to return or exchange an item, please contact us first.